GlobalMeet Desktop
Before.
Our story begins with GlobalMeet 4.0. A Web Conferencing app that suffered from an outdated brand, poor UI/UX, and limited features that left our users (and sales team) wanting more.
After.
With GlobalMeet 5.0, we transformed the brand, made it white label ready, and improved our UI/UX through research, user testing, and a design system. We also added UC solutions to our Web Conferencing stack so that users could connect with people through meetings, calls, and chat. All through a single app.
Features.
Chat
Group chats and 1-1 chats. Share emoji’s, videos, audio, files and more.
Calls
Video and N-way audio calls with hold, merge, and call forwarding.
Voicemail
Visual voicemail with transcriptions and the ability to reply with chat.
Meetings
Outlook integration and meetings with up to 125 people and 20 webcams.
Screen Share
Screen share, white board, and file presentation in the meeting room.
Recordings
Record and share meetings and calls with transcripts and detailed info.
Under the hood.
1569 Screens
High fidelity designs that show the happy path as well as offline states, loading screens, error conditions, emails, stores images, and more.
Design System
A design system with considerations for colors, text, icons, UI, accessibility, white label, light and dark UI, and responsiveness.
Research & UserTesting
User tested and benchmarked against a baseline so we could iterate UX improvements. Personas created through user research.
Mix Panel Analytics
Integrated with Mix Panel hooks so we can see how our KPI’s are performing and track in app feedback while iterating towards our goals.
Internationalization
Making a global product means designing for responsive layouts that can handle translations and unit conversions.
Animations & Illustrations
Animated tours and 85 custom illustrations created to help bring life into the product and provide small moments of delight.
The Design Team.
Bill Victor
VP Of Product Design
Rishi Kaneria
Director Of Product Design
Leif Andersen
Design System Manager
Nam Nguyen
Design Manager
Andrew Stewart
Sr. Product Designer
Atu Nii-owoo
Sr. Product Designer
Melanie Greyerbiehl
Product Designer
Amanda Worthington
Design Researcher
My Role.
My contributions.
Leadership
Vision
Direction
Ideation
Management
Research
Discovery
Process
Designs
Prototypes
User Testing
Customer Interviews
User Stories
Acceptance Criteria
User Journeys
Empathy Maps